Award-Winning Systems
Our solutions set the standard in innovation, efficiency and return on investment. We're repeatedly recognized by some of the most influential organizations, agencies and thought leaders in the industries we serve.
Johnston McLamb has invested a great deal in our employees and our customers. As a result, we've received many valuable awards. We're also proud that our customers have won awards for systems we developed. This recognition affirms our core values and further sets us apart in the crowded consulting industry.
- Innovation and Promise in Business Intelligence
- Oracle Spatial Excellence
- Industry Advisory Council (IAC) Excellence.gov
- Great Places to Work
- Travel Manager of the Year
- USPS Quality Supplier
- Mobile and Wireless Best Practices
- Excellence in Human Capital Management
Computerworld - Best Practices in Business Intelligence
Computerworld, as part of their Business Intelligence Perspectives Awards program for Best Practices in Business Intelligence, selected the U.S. Postal Service's (USPS) Facilities Management System (eFMS) as one of the 5 finalists in the category of Innovation and Promise in Business Intelligence. The finalists demonstrated successful pioneering of leading/bleeding-edge business intelligence technology and the ability to overcome early adoption obstacles and to resolve problems.
This is a significant honor for USPS to be chosen as a finalist from all the possible candidates for the award. Johnston McLamb is pleased to be the Postal Service’s development partner for the eFMS system. Over the past few years, Johnston McLamb has implemented a very robust and easy to use business intelligence application within eFMS that is helping USPS manage leases on over 25,000 properties and help them meet a goal of adding $150 million per year to the bottom line through a combination of cost reductions and revenue increases.
The CIO of the U.S. Postal Service said: "Efforts like this raise the visibility and profile of the Postal Service and our IT organization, and serve as an inspiration to the rest of the organization. Well done."
Oracle Spatial Excellence
Johnston McLamb received the Oracle Spatial Excellence Partnership Award at the 2008 GITA Conference in Seattle, Washington. Oracle gives this award to the organization that has done the most to support and develop the Oracle Spatial users' community during the year.
Xavier Lopez, Oracle's Director of Spatial & Semantic Technologies, said this: "Johnston McLamb has been instrumental in promoting the development of the Oracle Spatial and Map Viewer technologies within commercial businesses in North America. In only the last couple of years, Johnston McLamb has become a leading force in North America for creating new and innovative solutions based on Oracle's geospatial and business intelligence technologies.
"They have exemplified the mutual benefits of close partnering-and that is generating successful business through innovative and high value solutions. Moreover, Johnston McLamb has been a strong proponent of the growing trend of location-enabling mainstream business solutions using Oracle technologies. It gives me great pleasure to present the Oracle Partnership Award to Steven Pierce of Johnston McLamb," said Lopez.
IAC Excellence.gov “Top 5”
The Industry Advisory Council's (IAC) eGov Shared Interest Group, in partnership with E-Gov and the Federal CIO Council, selected the U.S. Postal Service's (USPS) eFleetCard system as one of the "Top 5" award winners within the Excellence.Gov awards program. Johnston McLamb's eFleetCard system has saved the Postal Service over $30 million since inception. A panel of judges comprised of government and industry considered these requirements when selecting the "Top 5" finalists from more than 100 entries:
- Extent of the project's impact
- How the project saved resources or increased productivity
- Involvement of other agencies or levels of government
- Repeatability for other government agencies
This is a significant achievement and honor for USPS. Johnston McLamb is pleased to be the Postal Service's development partner for this project. The eFleetCard system is a web application that helps USPS manage the costs of operating a fleet of over 220,000 vehicles. The eFleetCard system enables USPS to either recover or avoid unnecessary payment of many state excise, state sales, and local taxes charged on fuel at the pump, but for which USPS is exempt. Prior to the eFleetCard system, USPS was not able to take advantage of any of these savings.
The eFleetCard system also automatically detects possible audit situations by analyzing individual transactions and purchasing patterns for 17 different types of potential problems. Through both detection and deterrence, this capability prevents fraud and abuse, and will immediately identify suspicious activity so that USPS can quickly implement corrective action.
Travel Manager of the Year
The U.S. Postal Service won the Travel Manager of the Year award from Government Executive Magazine. Travel expense vouchers at the Postal Service used to be processed on paper. They had to be manually calculated, resulting in all the predictable errors and inconsistencies. At least three people worked on each voucher. Reimbursement delays were measured in weeks. To streamline the expense reimbursement process, USPS engaged Johnston McLamb to select a commercial off-the-shelf (COTS) product and create a new system based on the product.
The new system, called eTravel, automated all phases of expense reporting, including submission, approval, cost tracking, verification and payment. The nearly paperless process has been used for more than 80 percent of the Postal Service's trips since inception. It integrates data from the travel card company, other federal agencies, and the Postal Service's accounting system. Data is warehoused and managers can check the status of expense reports and payments online.
To date, more than 100,000 travelers have filed more than 3.8 million expense reports worth more than $1.25 billion. Besides being faster and more accurate, today's reimbursement procedure involves fewer people, and travel card delinquency rates have dropped from about 5 percent to 2 percent. The Government Executive judges singled out this project for its large scale and because it's based on commercial best practices. It provides a fully integrated, end-to-end process for Postal Service travelers and their managers.
Great Places To Work
For three consecutive years, Johnston McLamb has been selected as one of the top 50 small-to-medium-sized companies to work for in America by the Great Places to Work® Institute (GPTWI). One of those years, Johnston McLamb was ranked the #10 small business to work for in the nation.
The organizations that are evaluated-ranging in size from 50 to 999 employees-are announced by The Society for Human Resource Management (SHRM) and selected and ranked by GPTWI. The results are based primarily on an employee opinion survey distributed to every employee in the companies evaluated. Each company is given a score based on employees' responses to a detailed questionnaire about workplace environment and culture.
USPS Quality Supplier
The U.S. Postal Service has presented its prestigious Quality Supplier Award to Johnston McLamb. Postmaster General John E. Potter recognized Johnston McLamb as one of only 10 companies out of 25,000 suppliers that the USPS considers "the best of the best" in supplying the equipment, tools and services employees need to deliver superior products and services to the American public.
"By setting high standards of excellence within your own companies, you have helped us raise the bar of excellence within the Postal Service to respond to the needs of our customers and to better serve the American people," Potter told key executives of the award-winning companies during a ceremony at Postal Service headquarters. "You have helped us increase our efficiency, add value to our services, and improve customer satisfaction."
Mobile and Wireless Best Practices
The U.S. Postal Service was named a finalist in Computerworld magazine's prestigious worldwide "Best Practices in Mobile & Wireless" Awards Program. This recognizes best practices in the strategic deployment of mobile and wireless technologies. USPS was one of only five finalists in the category that honors organizations applying exemplary mobile and wireless solutions to provide strategic business advantages.
"Mobile and wireless technologies are at the forefront, enabling companies to achieve both financial and technological goals that would have been unthinkable a decade ago," said Ron Milton, Executive Vice President, Computerworld. "The companies recognized in this year's program are groundbreakers in using mobile and wireless technologies." Johnston McLamb's IT Self Service Administration (ITSSA) console was one initiative for which the Postal Service was recognized. ITSSA incorporates existing business tools and infrastructure to distribute workload while centralizing workflow processes. Vital user statistics are captured and administrative reporting functions are automated where possible.
"The IT Self Service application serves as the critical integrated link between individuals, vendors and IT infrastructure," said Robert L. Otto, USPS Vice President and Chief Technology Officer. "Our employees-our customers-want this, love this, and can no longer do business without these alternatives." The USPS Information Technology group manages cellular voice and data devices, services, and business applications for more than 40,000 people. The Postal Service's BlackBerry population alone is more than 6,300 employees. Critical business applications are now wirelessly pushed to BlackBerry users without cradling or user intervention.
Excellence in Human Capital Management
The Performance Institute presented the United States Postal Service with an Excellence in Human Capital Management Award. The annual award recognizes departments and agencies for meeting challenges in human resources and demonstrating results. The award honored the USPS Pay-For-Performance Program for implementing and achieving results from innovative human capital strategies. Johnston McLamb developed the applications that support the Pay-For-Performance Program and has been heavily involved in the Program since inception.
"USPS has clearly demonstrated how a successfully executed human capital plan can enhance the overall performance of an agency," said Performance Institute President Carl DeMaio. "The organization is truly ahead of the game with its program and should be a model for other agencies in utilizing proven strategies and methods to achieve a mission."
Over the last ten years, USPS has emerged as a leader within the federal government for its pay-for-performance initiatives, which set guidelines and goals for over 75,000 employees. At the forefront of the USPS human capital plan are innovative ideas which are incorporated into performance goals and link to the agency's overall mission.
